Last Updated: 24/12/2025
At wakraexport.com, we deal in premium, custom-made bridal lehengas and bridal dresses. As each outfit is made specifically according to customer requirements, our cancellation policy is strict and transparent.
Orders can be cancelled only before customization or production has started.
Once the order is confirmed and production/customization begins, cancellation is NOT allowed.
Any advance or full payment made after confirmation is non-refundable.
To request a cancellation (before production starts):
Email us at 📧 [Your Official Email Address]
Or contact us on 📞 [Your Phone / WhatsApp Number]
Mention your Order ID and reason for cancellation
Cancellation requests are subject to approval.
We reserve the right to cancel an order in rare situations such as:
Fabric or material unavailability
Pricing or technical errors
Incomplete or incorrect customer details
Suspected fraudulent activity
In such cases, the full amount paid will be refunded to the original payment method.
If cancellation is approved before production starts, the refund (if applicable) will be processed within 7–10 business days.
Transaction fees, processing charges, or bank charges (if any) may be deducted.
Refunds will be credited to the original mode of payment.
Once tailoring, embroidery, or customization work begins, orders cannot be cancelled under any circumstances.
Customers are advised to review all customization details carefully before confirming the order.
wakraexport.com reserves the right to update or modify this Cancellation Policy at any time without prior notice.
Any changes will be effective immediately upon posting on the website.
For cancellation-related queries, please contact us:
📧 Email: [Your Official Email Address]
📞 Phone / WhatsApp: [Your Contact Number]
📍 Address: [Your Business Address]