Welcome to wakraexport.com (“Website”, “we”, “us”, “our”). By accessing, browsing, or placing an order on this website, you agree to be bound by the following Terms & Conditions. If you do not agree, please refrain from using our services.
Eligibility
You must be at least 18 years of age to use this website and place an order.
By using our website, you confirm that you are legally capable of entering into a binding contract under Indian law.
Nature of Business
wakraexport.com specializes exclusively in bridal lehengas and bridal dresses.
All products are premium, high-value garments, typically priced between ₹20,000 and ₹2,50,000.
Most products are made-to-order and customized based on customer preferences.
Product Customization
Customization may include (but is not limited to):
Size measurements
Fabric selection
Color changes
Design modifications
Embroidery patterns
Customers are responsible for providing accurate measurements and customization details.
Once customization details are confirmed, changes or cancellations are not allowed.
Product Representation
Product images shown on the website are for reference purposes only.
Actual product color, embroidery, or finish may vary slightly due to:
Fabric availability
Handcrafted nature of bridal wear
Screen resolution and lighting
Minor variations are considered normal and not treated as defects.
Pricing & Payments
All prices are listed in Indian Rupees (₹) unless stated otherwise.
Prices may change without prior notice.
Full or partial payment (advance) may be required before order processing.
Payments are processed through secure third-party payment gateways.
We do not store card or banking details.
Order Confirmation
Orders are confirmed only after:
Successful payment, and
Final approval of customization details by the customer.
Once confirmed, the order goes into production and cannot be cancelled or modified.
Shipping & Delivery
Delivery timelines are estimated and may vary depending on:
Customization complexity
Production time
Shipping location
Delays due to courier partners, customs (if applicable), or unforeseen circumstances are beyond our control.
No Return / No Refund on Customized Products
As products are custom-made bridal outfits, returns, exchanges, or refunds are not accepted once the order is confirmed.
Refunds may be considered only in rare cases such as:
Product damaged during transit
Wrong product delivered (subject to verification)
Intellectual Property
All website content including designs, images, text, logos, and brand elements belong to wakraexport.com.
Unauthorized copying, reproduction, or commercial use is strictly prohibited.
Limitation of Liability
We shall not be liable for any indirect or consequential damages.
Our maximum liability shall be limited to the amount paid by the customer for the order.
Third-Party Services
We may use third-party services for payment processing, shipping, or marketing.
We are not responsible for the terms or policies of such third-party services.
Privacy
Your personal information is governed by our Privacy Policy, which explains how we collect, use, and protect your data.
Changes to Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice.
Continued use of the website implies acceptance of the updated terms.
Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts only.
Contact Information
For any questions regarding these Terms & Conditions, please contact:
📧 Email: [Your Official Email Address] 📞 Phone: [Your Contact Number] 📍 Address: [Your Business Address]
